We want you to be happy with your purchase. If something is not right, we’re here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible, items must be new, unused, uninstalled, and in their original packaging with all accessories. You’ll also need the receipt or proof of purchase.
To request a return, please contact us at support@therichnest.com with your order number and details. Once your return is approved, we will provide return instructions and the correct return address.
Important: Items sent back without first requesting a return will not be accepted.
Please inspect your order upon delivery and contact us within 7 days of delivery if an item is defective, damaged, or if you received the wrong item. We will work with you to make it right.
We do not process exchanges. The fastest way is to return your item and place a new order once the return is accepted.
After your return is received and inspected, we will notify you of approval. Approved refunds are issued to your original payment method. Please allow up to 10 business days for processing by your bank or card provider.
If more than 15 business days have passed since your refund was approved, please contact us at support@therichnest.com.
By placing an order with The Rich Nest, you agree to this Return & Refund Policy.